Last updated: January 2026   |   These Terms take effect upon registration at 499.vin.
Terms and Conditions

499Terms & Conditions — Clear Language, Plain English

Before opening an account with 499, please take a moment to read these terms. We want you to play with full awareness — no surprises, no hidden conditions. Keeping things clear is our responsibility.

1 Introduction & Acceptance of Terms

Welcome to 499.vin. These Terms and Conditions ("Terms") constitute a legal agreement between you and the 499 platform. By creating an account or using the platform, you fully agree to be bound by these Terms.

We want every player to use 499 with full awareness. That's why these Terms are written in clear, plain language — no legal jargon. We want you to understand what you can and cannot do on 499, and how to get help when you need it.

Important: By using 499, you confirm that you have read and agreed to these Terms. If you do not accept any part of them, please refrain from using the platform.

2 Account Registration & Eligibility

To register an account with 499, you must meet the following requirements:

  • Users must be at least 18 years old. 499 is strictly prohibited for minors.
  • Each person may register only one account. If multiple accounts are found, all of them will be permanently closed.
  • All information provided during registration must be accurate and truthful. Providing false information may result in your account being closed at any time.
  • Your account password must be kept strictly confidential. Allowing any other person to access your account is prohibited.
  • Accounts may not be sold, rented, or transferred.

You are fully responsible for all activity on your account. If you forget your password or suspect your account has been compromised, contact 499 support immediately.

3 Identity Verification (KYC)

In line with international financial regulations, 499 verifies the identity of every user. KYC must be completed before your first withdrawal.

Documents required for KYC:

  • National ID Card (NID) or valid passport
  • A clear selfie photo (with document)
  • Proof of current address (if required)

KYC is typically completed within 30 minutes to 24 hours. Once verified, no further identity checks are required for subsequent withdrawals.

Warning: Submitting fake or altered documents will result in permanent account closure and possible forfeiture of your balance.

4 Deposit & Withdrawal Policy

Deposits and withdrawals on 499 are made via mobile banking and e-wallets. 499 charges no service fee on withdrawals — though your payment provider may apply their own charges.

  • Minimum deposit: BDT 200
  • Minimum withdrawal: BDT 200
  • Withdrawals are typically processed within 5–10 minutes
  • Withdrawals must always be made through the same method used for the original deposit
  • Deposits from third-party accounts or withdrawals to third-party accounts are strictly prohibited
  • 499 reserves the right to request additional verification for any suspicious transactions.

499 never holds back withdrawals without valid reason. If you experience any delay, contact support — we aim to resolve it within 15 minutes.

5 Bonus & Promotion Terms

499 offers a variety of bonuses and promotions. Each bonus comes with its own turnover requirement, which is clearly stated at the time the bonus is issued.

  • Winnings from a bonus cannot be withdrawn until the turnover requirement has been met
  • Only one bonus may be active at a time — a second bonus cannot be added while one is already in use (except in special cases)
  • Bonuses may only be used on your own account and cannot be transferred to another account.
  • Any attempt to claim bonuses through fraudulent means will result in account termination.
  • Promotional offers have a set expiry date — any unused bonus will be automatically cancelled once the period ends.

Please note: Do not make a deposit without first checking the bonus turnover requirements. All bonus details are clearly listed on the Promotions page.

6 Gaming Rules

All games on 499 are sourced from world-class providers and independently audited for fairness. Game outcomes are never altered or manipulated in any way.

  • If your internet connection drops during a game session, the result will be saved on the server
  • If a game is interrupted due to a technical issue, 499 will resolve it based on the server logs.
  • RTP values shown in the game lobby are accurate and verified by a third party
  • If a software error is detected in any game, all bets placed during that round will be voided

7 Prohibited Activities

The following actions are strictly prohibited on 499:

  • Creating multiple accounts to collect bonuses
  • Registering using another person's identity
  • Attempting to manipulate gaming software or using bots
  • Attempting to exploit system vulnerabilities for an unfair advantage
  • Using the platform for money laundering or any other illegal financial activity
  • Engaging in dishonest conduct or harassment toward other players
  • Helping minors access or use 499

Consequences: Accounts involved in prohibited activities will be permanently closed, balances may be forfeited, and legal action will be taken if necessary.

8 Privacy & Data Protection

499 treats your personal information with the utmost care. Details provided during registration are used solely for platform operations and KYC verification.

  • Your personal information is never sold to third parties
  • All data is secured with SSL encryption.
  • Information may be shared with government authorities where required by law
  • For more details, visit our Privacy Policy Read

9 Responsible Gaming

499 believes gaming is a form of entertainment — not a source of income. That's why we always encourage responsible gaming.

  • Daily, weekly, or monthly deposit limits can be set at your discretion
  • A temporary break option is available to help you manage your gaming habits
  • A permanent self-exclusion request can be submitted if you feel you may have a gaming addiction
  • No one under the age of 18 is permitted to use 499 under any circumstances.

For more details, visit our Responsible Gaming View page.

10 Account Suspension & Termination

499 reserves the right to suspend or permanently close an account at any time under the following circumstances:

  • In Case of a Terms Violation
  • Failure to complete KYC verification or submission of fraudulent documents
  • If evidence of operating multiple accounts is found
  • If suspicious financial activity is detected
  • At the direction of legal or regulatory authorities

You may request to close your account at any time. In that case, your verified balance will be returned to you.

11 Terms & Conditions Updates

499 may update these Terms at any time as needed. Users will be notified in advance of any significant changes.

Continued use of the platform after any changes to the Terms & Conditions will be considered acceptance of the updated terms. We recommend revisiting this page from time to time.

The date of the most recent revision to these Terms is always shown at the top of this page.

499 Why we are safe & trusted

Beyond upholding the Terms & Conditions, 499 is committed to providing players with the highest level of protection.

Transparent Terms & Conditions

All 499 terms are written in plain, straightforward language. No hidden clauses, no confusing wording — what you see is what you get.

Data Protection

Your personal data is protected with SSL encryption. It is never sold to any third party.

Fair Gaming

The RTP of all games is verified by a third party. Results are never manipulated — that is 499's commitment.

Secure Payments

Deposits and withdrawals are completely secure. Withdrawals are never blocked without valid reason, and there are no hidden fees.

24/7 Support

For any questions or concerns regarding the Terms & Conditions, the 499 support team is always ready to help.

Responsible Gaming

Tools for setting deposit limits and self-exclusion are readily available to help players maintain healthy gaming habits.

Terms & Conditions FAQ

Simple answers to the most frequently asked questions

No, not at all. Each person may hold only one account. If multiple accounts are found, all of them will be permanently closed and all associated balances may be forfeited. Using multiple accounts to collect bonuses is considered the most serious violation on 499.

The turnover requirement refers to the total amount you must wager using your bonus funds. For example, a 10x turnover requirement on a BDT 1,000 bonus means you must place a total of BDT 10,000 in bets before your balance can be withdrawn. Each bonus has its own turnover requirement stated separately, so always check the conditions before claiming a bonus.

If you request to close your account yourself, your KYC-verified balance will be returned. However, if your account is closed due to a Terms violation — such as multiple accounts, fraudulent documents, or bot usage — your balance may be forfeited. 499 investigates each case individually before making a decision.

499 will endeavor to notify registered users in advance of any significant changes to these Terms. The date of the latest update is always displayed at the top of this page. We recommend reviewing this page regularly.

For any complaints or disputes, please contact 499 via live chat support. Our support team is available 24/7 and typically responds within 15 minutes. For complex matters, you may also reach us by email — responses are usually provided within 24 hours.

Done reading the Terms & Conditions? Now 499Join

Now that you understand all the terms, go ahead and register with 499 today to start a safe and enjoyable gaming experience.

Learn more: Privacy Policy  |  Responsible Gaming  |  FAQ

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